Unreachable Areas & Heavy Items
For liability reasons, our employees do not use ladders or move objects or furniture more than 35 pounds to protect them from injury
If you would like cleaning behind heavy objects, please move prior to cleaning.
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Items We Cannot Clean
Mold removal is a specialty, Due to OSHA regulations, we cannot be liable for any mold-related risks in client’s homes. We cannot clean hoarding homes or areas containing any animals & humans' body fluids, blood, feces, vomit, cat litter boxes, bird ...
Breakage & Damage Policy
While an occurrence is rare, the possibility of breakage or damage is present while we clean. Our maids exercise reasonable care when cleaning your home, we carry insurance for damage or breakage caused by our cleaners. We are not liable for damage ...
Cleaning Day Preparation
Your price for cleaning is based on the maids focusing all of their time on cleaning, we ask that you take a few minutes to tidy up to allow the maids easy access to the areas/surfaces to be cleaned: floors, counter-tops, table tops, removing dirty ...