Breakage & Damage Policy

Breakage & Damage Policy

While an occurrence is rare, the possibility of breakage or damage is present while we clean. 
Our maids exercise reasonable care when cleaning your home, we carry insurance for damage or breakage caused by our cleaners.
We are not liable for damage that is caused by normal wear & tear, improper installation of an item in your home.
Family heirlooms not disclosed during the booking process, these items include but are not limited to the following: Artwork, Gifts & Collectibles: These items are expensive & impossible to replace. The client should point out such items to us before starting service.
Notification must be made within 24 hours of breakage/loss of any personal items.
Identical replacement is always attempted but not guaranteed.

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