Use Of Home Owner’s Vacuum
If you request to use your vacuum, we will not assume or accept any liability for damage to the unit
Since we are not responsible for the maintenance of the vacuum, we will not be responsible for any repairs to it.
This is important because if the vacuum is not in working order when we arrive to clean your home, we will not be able to perform any vacuuming of carpet & hard floor surfaces.
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Do I Need To Be At Home?
It’s up to you, many of our clients are away during cleaning, there are different ways to arrange our visit. You may leave keys hidden under the mat, in the mailbox, etc., with a neighbor, front desk, or give us a spare. We will need to have a key or ...
Do You Bring Your Own Supplies & Equipment?
We provide the equipment & professional grade chemicals needed to thoroughly clean your home. If you require us to use green cleaning products or If you want us to use your cleaning products, please let us know before we start the service.
Cleaning Supplies
We provide the equipment & products needed to thoroughly clean your home, if you require us to use green cleaning products only, please let us know before we start the service. If you require to use your cleaning supplies, note that we are not ...
Rate Increases
Client’s cleaning rate adjustments may be made at any time during the year should there be changes to the frequency of the client’s established service schedule or home or living situation: remodel, change of address, number of people living in the ...
Alarm
If your home is equipped with a security system, please ensure that it is in the off position or call our office with the code & proper directions for use. If the code should change please let us know so you do not incur a lockout charge.